DUBAINI Pro Support

Get help with your account, applications, document uploads, payments, and more. Our support team is available during UAE business hours.

What We Can Help With

  • Login and account access issues
  • Application status and progress
  • Document upload problems
  • Wallet top-up and payment questions
  • KYC verification queries
  • Privacy and data requests
  • Account and data deletion requests
  • General enquiries about services

Contact Information

Email

support@dubaini.ae

Website

www.dubaini.ae

Support Hours

Mon–Fri, 9:00 AM – 6:00 PM GST

UAE Office Address

Dubai, United Arab Emirates

Send Us a Message

Account & Data Deletion

To request deletion of your account and all associated personal data, log in to the app and go to Profile → Delete Account, or email support@dubaini.ae with subject "Delete My Account". We will process your request within 30 days.

About DUBAINI PRO+

DUBAINI PRO+ is operated by a private document clearing company. We are not a government entity and are not affiliated with any UAE government authority. We collect client information and documents only to provide document clearing, visa assistance coordination, business setup support, application submission assistance, payment processing, customer support, and application status tracking. All applications are subject to official rules, requirements, fees, processing times, and approvals.